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FREQUENTLY ASKED
QUESTIONS
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What is Seven Oceans Philosophy?Seven Oceans goal is to provide quality instruction with repetition to build confidence. Lessons are kept under 30 min for group and 20 min for private to keep each child fully engaged. Although Seven Oceans works on safety techniques, the main goal is to learn to swim. After learning how to swim, they will then learn how to apply safety techniques and better understand why they are important. Although Nicole does not teach every lesson, all instructors will instruct each class with the same techniques.
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Is Nicole the only instructor?Nicole owns, manages, and runs 85% of the lessons. She also has several instructors. SWN is NOT set up to request an instructor. Although we do not guarantee the same instructor, we do guarantee consistency in teaching styles. We want to build trust in your child, rather than becoming dependent on an instructor.
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What is the temperature of the pool?The lesson pool is held at 92 degrees. The lap pool is held at 84 degrees.
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I'm new to Seven Oceans where do I start?LEARN TO SWIM COURSE! - Must complete the LTS course before attending Mini Sessions. If you do not see availability for the LTS course, you will have to wait for registration to open. The best way to find when registration will reopen is to follow Seven Oceans on social media (FB and IG) @_SevenOceans_ *Annual Registration fee must be completed*
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How do I book the Learn To Swim course?Go under NEW CLIENTS Click on BOOK NOW (if registration is open) Find the time and availability that works for you! - If nothing is available, patiently check back for new openings as this is the most popular course. * Do not fill out Annual Registration form until you have paid for a LTS spot.*
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Is there a cancellation/ Make-up policy?NO REFUNDS FOR ANY REASON NO MAKE UPS FOR ANY REASON
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What if my child has currenty taken ISR?If your child has taken ISR, please wait to sign up when your child is 3 years of age or older. Learning ISR and then learning to swim, is not recommended back-to-back. This will work against what you have spent weeks teaching your child, so you may as well use it! Seven Oceans teaches swim, not survival. (Although we do work on training your child to make smart choices in the water and practices safety techniques!)
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